Troubleshooting

Login Problems

Check simple causes first and protect your account while resolving access problems.

  1. Check the full login domain.Avoid links from unknown messages or advertisements.
  2. Re-enter account details carefully.Check number format, spaces, keyboard language and capital letters.
  3. Request a new OTP only when needed.Use the newest code and never share it.
  4. Check connectivity and app version.Switch networks safely or update from the verified source.
  5. Contact verified support.Provide the error message without revealing passwords or OTPs.
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